REFUND POLICY

DISCLAIMER OF LIABILITY

You may request a refund within a maximum period of 15 days from the date of reception of the product purchased through this online platform www.paniculata.com

 

IMPORTANT

Every product from our PNCLT eBoutique can be returned or exchanged in a period of time of 15 days.

With the exception of:

    • PNCLT Products purchased ON SALE.
    • PNCLT products will have to have the original tag on.
    • If it’s a “Made to measure” Atelier Service, it will not be able to be returned.
    • Non-returnable products due to hygiene problems such as: Jewellery, swimsuits or those corresponding to intimate fashion.
    • All those indicated by the brand in the product description or on conditions as “non-returnable product”.

 

STEPS TO RETURN A PNCLT PRODUCT

    1. Put the product back in the same packaging in which it was delivered or similar.
    2. Contact the PNCLT team through this email: info@paniculata.com

SUBJECT OF THE EMAIL

RETURN / PRODUCT REFERENCE / TRACKING NUMBER

Same order and don’t forget to separate with the sidebar (/).

CONTENT OF THE EMAIL

DATE, TIME RANGE & LOCATION you would like to have the package picked up.

If you want, add the reason why you are returning the product. It will help us improve ♥.